TV station keeping residents informed about everything going on in home
Home seeing benefits from in-house TV network

An in-house television network, operated by Montreal-based TV Tour, is keeping residents at Extendicare-managed Villa Colombo Vaughan up to date on the home’s latest activities and events, as well as displaying photographs of food served on daily menus.

Joseph Gulizia, Extendicare’s director of operations for managed homes, says the company is so happy with the service residents have received from the network that Extendicare is looking at bringing TV Tour to more of its homes.

“We’re just in the process of extending it to another three or four homes,” says Gulizia. “We’re really pleased with it. . . . (Residents) get to see highlights of past events and they like to see the large-print calendar of what’s taking place that day, as well as what’s on the menu.”

TV Tour provides long-term care and retirement communities across Canada with customized in-house TV networks directed at keeping residents informed with what’s happening in their homes.

The network, which provides a 24-hour feed, is accessed from TVs in residents’ rooms, as well as from those in common areas of a home.

In addition to events and menus, the network also posts residents’ birthdays and anniversaries, as well as notifies residents when events have been cancelled or staff members are away ill.

In the event that elevators aren’t working or fire alarms are being checked that day, TV Tour can post messages relaying this information to residents, avoiding frequent calls to front desks inquiring about situations.

TV Tour representative Ian Brady notes that presenting information via colour television is a much more effective means of spreading news around a long-term care home than posting a piece of paper on a wall, which, quite often, will go unnoticed by residents.

“The residents really buy into this,” says Brady. “The residents will take ownership of it. They will talk about it all the time. It has so much potential.”

More information on TV Tour can be found by visiting the company’s website.

If you have feedback on this story, please call the newsroom at 800- 294-0051 or e-mail deron(at)axiomnews.ca.


 

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