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TV station keeping residents informed about
everything going on in home
Home seeing benefits from in-house TV
network
Friday April 17, 2009 -- Deron Hamel
An in-house television network, operated
by Montreal-based TV Tour, is keeping residents at Extendicare-managed
Villa Colombo Vaughan up to date on the home’s latest activities
and events, as well as displaying photographs of food served on
daily menus.
Joseph Gulizia, Extendicare’s director of
operations for managed homes, says the company is so happy with
the service residents have received from the network that Extendicare
is looking at bringing TV Tour to more of its homes.
“We’re just in the process of extending
it to another three or four homes,” says Gulizia. “We’re
really pleased with it. . . . (Residents) get to see highlights
of past events and they like to see the large-print calendar of
what’s taking place that day, as well as what’s on the
menu.”
TV Tour provides long-term care and retirement
communities across Canada with customized in-house TV networks directed
at keeping residents informed with what’s happening in their
homes.
The network, which provides a 24-hour feed, is
accessed from TVs in residents’ rooms, as well as from those
in common areas of a home.
In addition to events and menus, the network also
posts residents’ birthdays and anniversaries, as well as notifies
residents when events have been cancelled or staff members are away
ill.
In the event that elevators aren’t working
or fire alarms are being checked that day, TV Tour can post messages
relaying this information to residents, avoiding frequent calls
to front desks inquiring about situations.
TV Tour representative Ian Brady notes that presenting
information via colour television is a much more effective means
of spreading news around a long-term care home than posting a piece
of paper on a wall, which, quite often, will go unnoticed by residents.
“The residents really buy into this,”
says Brady. “The residents will take ownership of it. They
will talk about it all the time. It has so much potential.”
More information on TV Tour can be found by visiting
the company’s
website.
If you have feedback on this story,
please call the newsroom at 800- 294-0051 or e-mail deron(at)axiomnews.ca.
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